Introduction and General Terms
- social media or official Company content on other websites; and
- mobile device Applications (“Apps”).
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
- what information the Company may collect about you;
- how the Company will use information we collect about you;
- when the Company may use your details to contact you;
- whether the Company will disclose your details to anyone else;
- your choices regarding the personal information you provide to us; and
Who are we?
The Company is executing on a new retail cannabis business strategy as “Solo Growth Corp.”™ with the retail store fronts operating as “YSS by Solo”. With its proven operational expertise and unique knowledge of the controlled substance retail market, the Company intends to become a premiere retailer and the trusted destination for adult-use cannabis in Canada and deliver returns through proven operating strategies.
What information will the Company collect about me?
When you participate in, access or sign up to any of the Company’s services, activities or online content, such as newsletters, message boards and web and mobile notifications or create an account using any Company online registration system, we may receive personal information about you. This can consist of information such as your name, email address, mailing address, telephone number, gender or date of birth.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. Should we do this, we will provide further information about why we are collecting your information and how we will use it.
The Company collects information about how you use our digital properties and social media channels, including the device(s) you use for access. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.
What do we do with your information?
The Company will use your personal information for a number of purposes including the following:
- to provide you with the most user-friendly online navigation experience;
- we may also show you relevant advertising on third party sites;
- to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different regions, and to determine whether you are accessing the services outside of targeted regions;
- for analysis and research purposes so that we may improve the services offered by the Company. This can include using geo-demographic information from external sources, where this helps us ensure we are making something for everyone; and
- we may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
With your permission, we may also distribute news releases and annual and quarterly results.
Where we propose using your personal information for any other uses we will ensure that we notify you first.
When will the Company contact me?
We may contact you:
- to provide you with information regarding our annual and quarterly results;
- to distribute news releases; and
- to update you on any material changes to our policies and practices; and
- for marketing purposes.
Will I be contacted for marketing purposes?
We will only send you marketing emails or contact you through social media platforms where you have agreed to this.
We offer regular emails, including regular updates, to educate and inform you about the cannabis industry and service changes.
We may personalise message content based upon any information you have provided us.
How long will we keep your information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. If you delete an account with us, then your personal information is deleted immediately, and the remaining information is anonymised for analytical purposes.
Where you contribute content together with your personal information (User Generated Content or UGC) such as with comments or social engagement, we will keep the information attached to that content indefinitely unless explicitly requested to be removed.
Can I delete my data?
Any account that you may set up with the Company can be deleted. This will erase any personal information in your account that we have about you and it will mean any data we hold about how you have used our websites, social channels, or products will be made anonymous.
Can I find out what personal information the Company holds about me?
How do you get my consent?
If we ask for your personal information, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or by ‘clicking on the unsubscribe’ link in any of our email communications.
We will keep your information internally except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons).
Generally, we will use your information internally and would only share it outside where you have requested it or given your consent. Sometimes we use third parties to process your information on our behalf, for example to provide services or analysis. We require third parties to comply strictly with our instructions and legal requirements that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at. We do not receive individual personal information through the use of Google Analytics, but rather anonymous / aggregate information on website usage and user preferences.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We may use “cookie” technology to obtain non-personal information from visitors to our websites. Cookies are pieces of information stored on a user’s computer by a website so preferences are remembered on future requests. Pixel tags (also known as web bugs, web beacons, clear/invisible/tracker GIFs) are signals sent from certain websites or e-mails used to pass certain information to our servers to personalize our websites and to track your usage. We do not save personal information on cookies or through use of pixel tags without your permission. Rather, cookies and pixel tags are used to optimize the performance and functionality of our websites, and to personalize our websites for you and present you with content and offers specific to your interests.
Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personal information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make our website experience more efficient. If your browser is configured to reject cookies, you will not be able to use the customization features of our websites. When you log in, a cookie can tell us whether you’ve visited us before or are a new visitor. We do use the cookie to help us identify website features in which you have the greatest interest so that we can provide you with more of what you want.
a) What is a Cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (collectively referred to as “device”) or web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Company’s websites. However, you can change your cookie settings at any time using the settings in your browser.
Our cookies record information about your online preferences and allow us to tailor our websites to your interests.
c) Third party cookies in embedded content on our pages
Please note that during your visits to our websites you may notice some cookies that are not related to us or our contractors.
Where we may embed content from social media and other third party websites, Google Analytics tagging may be in place to collect data about user behavior for their own purposes. We do not control this. For more information, see the Google webpage “How Google uses data when you use our partners’ sites or apps”.
d) Other information collected from web browsers
Your web browser may also provide us with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to us and this may be captured by performance cookies.
Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com.